Terms of use

1. Agreement

These terms are an agreement between you and Peko ("Peko", "we", "us") for using the Peko app and services. Peko is an Indian business. By creating an account or using the app you accept these terms and our Privacy policy. If you use the app for a gym or business, you confirm you are authorised to accept these terms for it.

2. Who can use the app

• You must be 18 or older, or use the app through a gym or trainer with the consent of a parent or guardian.
• You must give accurate information and keep it up to date.
• One login is for one person. Do not share it; on a shared phone, sign out at the end of your shift.
• You are responsible for activity under your login. Tell us at once if you think it has been misused.

3. Gyms and trainers

If you run a gym or coach clients on the app, as a gym or a freelance trainer, you agree to:

• Tell your members what you record about them and get their consent, including explicit consent for health details and a parent's or guardian's consent for anyone under 18.
• Record only data you genuinely need, keep it accurate, and respect members' requests to correct or delete it.
• Give staff access that matches their job, and remove access when someone leaves.
• Send WhatsApp messages only to people who expect them, and stop when asked.
• Issue your own invoices and receipts, handle refunds, and meet your tax and GST obligations.
• Add only exercise video links you are allowed to share and that suit your clients. You are responsible for them; Peko shows them but does not check them.
• If you add a UPI ID, keep it correct. Peko only shows it to your clients; any payment is between you and them.

4. Health and fitness disclaimer

The app helps trainers plan workouts and diets and helps members follow them. It does not give medical advice, diagnosis or treatment. Posture checks and body estimates are approximate. Consult a qualified doctor before starting any exercise or diet programme, especially if you have a medical condition, are pregnant or are recovering from an injury. Stop and get medical help if you feel pain, dizziness or discomfort.

Workouts, diets and advice are provided by your gym or trainer, who is responsible for them. Peko is not responsible for injury or health problems arising from training or diet.

5. Payments

• Payments between members and their gym or trainer happen outside the app. The app only records them. Peko is not a party to those payments and is not responsible for refunds, disputes or collections.
• If Peko charges gyms or trainers for a subscription, the price, billing period, taxes and trial terms are shown before you pay. Fees are billed in advance and are non-refundable for a period already started, except where the law requires otherwise. You can cancel at any time; access continues until the end of the paid period.
• Subscription payments are processed by a payment provider. We never store card, UPI or bank details.

6. Acceptable use

You must not:

• Break any law, or use the app to harass, threaten, defame or discriminate against anyone.
• Upload photos or data of other people without their consent, or any sexual, violent or unlawful content.
• Send spam or unsolicited promotional messages through the app's reminders.
• Copy, scrape, export or resell data from the app, or try to access data you are not allowed to see.
• Reverse engineer, disrupt, overload or introduce malware into the app.
• Impersonate anyone or misrepresent your role or gym.

We may remove content or suspend accounts that break these rules.

7. Your content

You and your gym own the content you add — plans, logs, photos and records. You give Peko a limited, non-exclusive licence to store, process and display that content only to provide and improve the service for you. We do not use it for advertising. If you send us feedback, we may use it without owing you anything.

To protect members, member data is kept inside the app. You may share reports and progress pictures the app creates for sharing.

8. Our app and brand

The app, its design, software, name and logo belong to Peko. These terms give you a personal, non-transferable right to use the app while your account is active; they do not give you any other rights in it.

9. Third-party services

The app works with services run by others, such as WhatsApp, Google, Apple and your phone's mail and maps apps. Their own terms and privacy policies apply when you use them, and we are not responsible for them.

Exercise videos play in YouTube's and Instagram's own players. By watching a YouTube video in the app you agree to the YouTube Terms of Service (youtube.com/t/terms), and Google's Privacy Policy (policies.google.com/privacy) applies. Instagram videos are covered by Instagram's Terms of Use. Videos are made by others; Peko does not own or control them.

10. Changes and availability

We keep improving the app and may add, change or remove features. We aim to keep it available but cannot promise it will always be uninterrupted or error-free, especially during maintenance or outages beyond our control. Features marked new or beta may change.

11. Suspension and closing an account

• You can stop using the app and delete your account at any time from Settings.
• An owner can close their gym, which ends access for its staff and members.
• We may suspend or close an account that breaks these terms, puts others at risk or is required by law, and we will tell you why where we are allowed to.
• After closure, data is deleted as described in the Privacy policy.

12. Disclaimers and liability

The app is provided "as is" and "as available". To the extent the law allows, Peko is not liable for indirect, incidental or consequential losses, lost profits or lost data, or for decisions made using the app. Our total liability for any claim is limited to the fees you paid Peko in the three months before the claim. Nothing in these terms limits liability that cannot be limited by law.

You agree to compensate Peko for losses caused by your breach of these terms or your misuse of other people's data.

13. App stores

If you downloaded the app from the Apple App Store or Google Play, these terms are between you and Peko, not Apple or Google. Apple and Google are not responsible for the app, its maintenance, support, or any claims about it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You must also follow the store's own terms of use.

14. Law and disputes

These terms are governed by the laws of India. We will first try to resolve any dispute with you informally through our Grievance Officer. If that fails, the courts of India have jurisdiction.

15. Changes to these terms

We may update these terms. We will change the date at the top and tell you in the app before significant changes take effect. If you keep using the app after that, you accept the updated terms.

16. Contact and grievances

For questions, or to report content or behaviour that breaks these terms, contact our Grievance Officer. We acknowledge complaints within 24 hours and resolve them within 15 days.

Grievance Officer. Grievance Officer, Peko

Email. thepekoapp@gmail.com

WhatsApp. +91 99440 76044